We are committed to offering our customers only 100% genuine and original products
Communicating with us by vulcanbd website or By calling Our Customer Service on +8801844-560000, Our Customer service will explain the full procedure and a delivery
Place the item in its original packaging, including any accessories, tags, labels or freebies. Always ensure your return slip is signed by our agents. That is your proof of return.
Once we receive your returned item, we will inspect it and process your refund via voucher or bank transfer depending on your selected option, and this cannot be changed after option has been registered by our team.
Before returning or replacing an item, please read through our return policies, to make sure your purchased item is eligible for return.Return Policy
★ You have 3 calendar days from the day you receive your purchased product, to inform pick4less support team to initiate your return. Unfortunately, we will not accept returns past 3 days of your product delivery, or if you do not have the original copy of the Customer Copy Invoice. If the nature of your complaint refers to damages, we advise you to check if your product has a warranty.How to return ?
Communicating with us by pick4less website or By calling Our Customer Service on +8809609004000 (Our Customer service will explain the full procedure and a delivery man will be sent to your location to pick up the product)
Confirm that your product is eligible for return from our Customer service. We will explain to you the return procedure, and arrange a pick-up. Please be prepared to give the following information when you call Customer Service:
★ For pickups, we will send our delivery man for picking up the product. In an event where you have failed to handover the product to us customer needs to deliver the product by their own or we will cancel your request for return, replacement or refund.The product shall no longer be considered for return. Instead, if requested again, the product shall be treated under vendor Warranty Policy (If any) for servicing only.
In Case of Prepayment:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). Remarks:
Once your return arrives at one our warehouses, return specialist will inspect the shipment, normally within one day and a credit will be applied to the payment method used on the original order. Please Note: Some credit cards may take an additional 2-10 days for the credit to show on your account so allow as much as 14 days for the credit to be applied. In Case of Cash on Delivery (COD):
Our customer service will contact with you. You are entitled to get a No Questions Asked (NQA) privilege as a valuable client. If you feel its taking time to respond simply take an extra effort to call the customer service hotline +8809609004000